A website is sort of like a goldmine for the right person.
Well, at least it should be!
It should help your audience learn about you, your team, your work, how you do your work, your exceptional knowledge, how you eliminate their sleepless nights and possibly how much that would cost [we will get to this one later], perhaps where you stand on your values and beliefs, etc.
To make it all digestible, your content should be organized into clear and obvious sections on your site, so that your potential client can easily find what they are looking for. Kind of like, why kitchen utensils are almost always found in a top drawer in the kitchen.
Today I will be talking about the lovely service page, because honestly it’s the one page where we often spend most of our time when building sites – not because it’s necessarily the most important page, but because a lot of content needs to go into this section without it feeling cluttered and overwhelming.
Here are five things your service page should include:
It should be clear in the menu bar where your potential client can find what you offer. Service(s) is an excellent, straightforward name. I don’t recommend getting clever in this area unless the word choice is very clear. If you confuse, you lose.
Second, at the top of the Service page, I typically start with a strong statement of how you can help your potential client and then follow that with a call to action (CTA). CTA suggestions include signup for a seminar or workshop; schedule a call; fill out a form; take a quiz; etc. Whichever CTA you use all depends on how accessible your company wants to be or how you want to sell your services.
Third, explain what your offerings include, all of it, in a clear and succinct manner. This one is not easy, I know, but you want to let the potential client know how you can help, what they can expect from you, what you expect from them, how long it will take and possibly how much it will cost. The more direct you are on this, the more clarity you’ll give the potential client and at the same time build authority and trust. Win-Win.
Fourth, having previous clients back you up on the great work you do with videos or written testimonials is glorious. Keep in mind, some industries have to follow compliance rules so testimonials may not be allowed.
Fifth, pricing is an interesting topic. Should you have it on there or not? I would say, it depends!
- If you offer a specific set of services that don’t vary, put your price on there. It will eliminate questions, filter out potential clients, who really are not potential clients, as well as further indicate what your brand experience or value should be.
- If your offerings vary based on what the client needs, do not include pricing on your site, but instead talk to them first.
- If you have time to talk to a potential client, don’t put pricing on your site. A conversation gives you the opportunity to build rapport and a connection. Even if they are not a great fit now, they certainly could be in the future.
Now, head over to your service page and make sure you have all of these pieces in place.
If you have any questions, feel free to reach out – I’m happy to help.
Or if you are ready to drive your business to the next level, fill out the form HERE and let’s connect!