The Digital Experience: What is UI and UX?

Why go analog when you can go digital? (Who else remembers those commercials?!) With the digital world, a lot has changed. No more dial-up, higher quality viewing, quick download as well as the concepts of UI (User Interface) and UX (User Experience). Chances are you may have seen the UI or UX in passing but never truly know what they were. With this article we are going to jump into what UI and UX are, explore the best practices, and look at some examples—both good and bad.

What is UI?

User Interface (UI) is  where interactions between humans and machines occur. For web design, UI is the visual elements of a website, like buttons, icons, spacing, typography, colors, and responsive design. It’s about creating an aesthetically pleasing and thoughtful environment for users to navigate.

When we talk about what is UI in web design, we are referring to the design and layout of the website’s interface. This includes everything a user might click on, read, or interact with. UI revolves around the idea of making the digital space engaging and easy to use. UI design is about creating a cohesive and visually appealing interface that enhances user interaction and satisfaction.


Website UI Best Practices

Implementing the right UI practices is crucial for creating a positive user experience. Here are some web UI design best practices:

Consistency: Maintain uniformity in design elements like colors, fonts, and button styles across the website. This consistency helps users to easily recognize and interact with various elements.

Simplicity: Avoid clutter by focusing on essential elements. A simple design improves usability and reduces confusion.

Responsive Design: Ensure that your web application looks good on all devices, from desktops to smartphones. This adaptability is a key aspect of modern web UI design.

Feedback Mechanisms: Provide immediate feedback to users’ actions, such as button clicks or form submissions, to create a responsive and interactive experience.

Accessibility: Design your website to be accessible to all users, including those with disabilities. Use proper color contrast, meta/alt texts for images, and keyboard navigable elements.

For inspiration, consider looking at web application user interface design examples which showcase how these principles are applied effectively.


UI Examples

To understand what makes a good UI, it’s helpful to look at good UI design websites examples. Here are a few website user interface design examples:

Apple: Known for its minimalist design, Apple’s website uses ample white space, high-quality images, and intuitive navigation. It’s a prime UI example website that balances aesthetics and functionality.

Dropbox: With a clean layout and straightforward navigation, Dropbox provides a seamless user experience. Its web UI design examples highlight the importance of clarity and ease of use.

These good web UI design examples illustrate what makes good UI design: simplicity, consistency, and responsiveness.


Bad UI Examples

Not all websites get it right. Here are some bad UI design website examples that highlight common pitfalls:

MySpace: Once popular, MySpace’s cluttered interface and overwhelming customization options led to a chaotic user experience. This is an example that shows how a poor UI can lead to openings for other businesses to come in and overtake yours.

Yahoo: Despite its history, Yahoo’s homepage is often criticized for being too cluttered with information, making it hard for users to find what they need. The clutter leads to users being overwhelmed and led astray.

These examples show that bad UI website examples can stem from cluttered layouts, lack of consistency, and poor navigation.


What is UX?

User Experience (UX) refers to the overall experience a user has while interacting with a website. It’s about how easy and pleasant the interactions are. UX is essentially the user’s journey through the website and how efficiently they can achieve their goals.

Understanding UX in web design involves recognizing user behaviors, needs, and motivations. You should be creating a seamless journey that minimizes friction and maximizes satisfaction.  UX is essentially about enhancing the user’s overall experience and making their interaction with the site as efficient and enjoyable as possible.


Website UX Best Practices

Here are some web design UX best practices to consider:

User Research: Understand your audience through surveys, interviews, and usability testing. Consider who will be using your site and place yourself in their shoes. This helps in creating designs that meet users’ needs.

Clear Navigation: Ensure that users can easily find what they’re looking for. Use clear labels, logical menu structures, and a search function.

Fast Load Times: Optimize your website to load quickly. Slow websites frustrate users and can lead to higher bounce rates.

Mobile Optimization: With the majority of users accessing websites via mobile devices, ensure your site is fully optimized for mobile.

Content Hierarchy: Organize content in a way that highlights the most important information first. Use headings, bullet points, and concise text to improve readability.

What makes a good website user experience involves anticipating user needs and creating a smooth, thoughtful journey.


UX Examples

Here are some good UX web design examples:

Google: Known for its simplicity and speed, Google’s search engine offers an unmatched user experience. Its minimalist design focuses on the primary user goal: finding information quickly.

Amazon: Amazon’s website is designed for ease of shopping. It features personalized recommendations, easy navigation, and a seamless checkout process.

These website user experience examples show how a focus on user needs and behaviors can lead to exceptional design.


Bad UX Examples

Even popular websites can falter. Here are some bad user experience website examples:

eBay: While eBay is a successful platform, its user experience can be overwhelming due to cluttered pages and complex navigation. It’s one of the examples of bad UX websites. Known for its extensive options, can sometimes overwhelm users with too much information, leading to a poor user experience.

These websites with bad UX design highlight the importance of clarity, simplicity, and user-centric design.

Hopefully now you have a complete understanding of UI and UX. You should be able to implement best practices for both or be sure your website is meeting them. Good UI ensures that a website is visually appealing and easy to navigate, while good UX ensures that users have an enjoyable experience on your site. Recognizing good and bad UI and UX will help your website reach success.

Common Mistakes in Web Design

Common Mistakes in Web Design

Your website often serves as the first point of contact between your business and your potential customers. It’s a virtual storefront, an informational hub, and a communication channel rolled into one. Crafting a website that is both visually appealing and user-friendly requires careful planning, creativity, and technical expertise. Unfortunately, many businesses fall victims to web design mistakes that compromise the quality and effectiveness of their online presence. Here, we’ll explore some common mistakes in web design, offering insights and strategies for creating a successful website.

  1. Overloading the Homepage
    One of the most frequent mistakes I see on websites is an overloaded homepage. It’s tempting to cram every possible detail about your business onto the homepage, believing that more information is better. However, an overcrowded homepage can overwhelm visitors and obscure key messages. A clean, focused homepage should provide a concise overview of what your business does and entice visitors to explore further. Keep it simple, prioritize essential content, and ensure that navigation is intuitive. More is not better here.

  2. Poor Navigation Structure
    A confusing or cluttered navigation structure is one of the most frustrating web design mistakes for users. If visitors can’t find what they’re looking for quickly, they’ll likely leave and seek alternatives. You have likely come across a page that is like this, and your first thought was to leave wasn’t it?  Ensure your navigation is straightforward, with clearly labeled categories and subcategories that make sense. Use drop-down menus sparingly to avoid overwhelming your audience. Implement a search function for larger sites to help users quickly locate specific information.

  3. Non-Responsive Design
    With an increasing number of users accessing websites from mobile devices, responsive design is no longer optional. One of the most glaring mistakes is a design that doesn’t adapt to different screen sizes. A non-responsive site can lead to a poor user experience, as visitors struggle to navigate, read content, or fill out forms on their mobile devices. Implementing a responsive design ensures your site looks great and functions well on desktops, tablets, and smartphones.

  4. Slow Loading Speeds
    A sluggish website can send visitors running before they even see your content. Slow loading speeds are often due to unoptimized images, excessive use of plugins, or poor server performance. Google recommends that a website loads within two seconds. With the diminishing attention span, it is more important than ever that you can give your potential client the information they want when they want it. (Which is now by the way.) 

  5. Ignoring Accessibility
    Creating an accessible website is crucial not just for ethical reasons but also for reaching a wider audience. Web accessibility ensures that people with disabilities can navigate and interact with your site. Common mistakes in web design include not providing alt text for images, lacking keyboard navigation, and using low-contrast color schemes. Follow Web Content Accessibility Guidelines (WCAG) to make your site usable for everyone, including those who rely on screen readers or keyboard navigation.

  6. Ineffective Call-to-Action (CTA) Buttons
    A call-to-action (CTA) button guides visitors toward a desired action, such as signing up for a newsletter or signing on for a service. However, poorly thought out or positioned CTAs can confuse visitors, leading to missed opportunities. Make sure your CTAs are clear, prominent, and use actionable language that creates a sense of urgency. Your client needs to know what you want them to do on your site. Additionally, test different colors, sizes, and placements to find what works best for your audience.

  7. Excessive Use of Pop-Ups
    Pop-ups can be effective for lead generation, but excessive use can frustrate visitors and diminish the user experience. Some visitors might exit your website entirely if overwhelmed by pop-ups or interstitials. You have been there, you are scrolling (often seen on recipe sites), trying to find the ingredient list and bam pop-up, exit that, another pop-up, exit that and you are sick of the site already. Use them sparingly, ensuring they provide genuine value to the visitor and don’t impede navigation. Consider delaying pop-ups until the visitor has spent time on your site or scrolls a certain percentage of the page.

  8. Neglecting SEO
    A beautifully designed website won’t reach its full potential if it’s not optimized for search engines. SEO (Search Engine Optimization) mistakes include not using relevant keywords, lacking alt/meta descriptions, and poorly structured URLs. Conduct keyword research to identify terms your audience is searching for and incorporate them naturally into your content. Optimize images with descriptive file names and alt text, and ensure meta tags are accurate and compelling.

  9. Inconsistent Branding
    Your website is an extension of your brand, and inconsistent branding can confuse visitors and weaken your message. Common branding mistakes in web design include varying color schemes, fonts, and messaging that don’t align with your brand’s identity. Develop a style guide that outlines color palettes, typography, imagery, and tone of voice, and ensure consistency across all web pages.

  10. Lack of Analytics
    Without analytics, it’s challenging to gauge the success of your website or identify areas for improvement. Failing to implement analytics is a significant oversight, as it leaves businesses in the dark about their audience’s behavior. Set up Google Analytics or another web analytics tool to monitor traffic, user demographics, popular pages, and more. Use this data to refine your design, optimize content, and improve the user experience.

    Building a website that stands out and resonates with your audience requires thoughtful design, strategic planning, and continuous optimization. By avoiding these common mistakes in website design—such as an overcrowded homepage, poor navigation, or neglecting SEO, you can create a compelling digital presence that drives engagement and achieves business goals. If you are building your own website, definitely understand that mistakes happen, however a good way to help yourself avoid them as much as possible is The Brand + Website Blueprint course. I cover everything from branding to designing your website. You get a website that will drive your clients to you while avoiding mistakes. Remember that the best websites offer a seamless, enjoyable experience for every visitor. 

How to Build a Strong and Memorable Brand As a Financial Advisor

How to Build a Strong and Memorable Brand As a Financial Professional

Standing out can be as challenging as explaining just what Bitcoin is—everyone thinks they understand it until you dig a bit deeper. But fear not, whether you’re a financial planner, wealth manager, or any other type of financial advisor, this article is packed with branding tips and strategies to help develop your brand and ensure it not only stands out but resonates with your target audience.

The Foundation: Developing a Brand

First things first, let’s talk about developing a brand. Imagine building a brand is like building a house. Before you get to the decor and landscaping (the fun parts), you need a solid foundation. For financial professionals, this means understanding what makes you unique and how your services differ from your competition. Developing a strong brand starts with identifying your core values, your mission, and the unique value proposition you offer to your clients. This clarity will guide all other aspects of your brand development strategy.


Naming Your Brand: More Than Just a Name

How to create a brand name? Well, it’s not as simple as just picking something catchy. The name needs to resonate with the type of clientele you aim to attract. For example, “Secure Futures Wealth Management” might attract a more conservative client base, whereas “Innovative Returns Financial Advisors” might appeal to a younger, tech-savvy crowd. Remember, the name is often the first impression, so make it count!


Crafting Your Brand Story: Connect on a Personal Level

A brand story isn’t just a nice-to-have—it’s a must-have. This is where you can truly make your brand stand out. How to build a brand story? Start with why you became a financial advisor in the first place. Did you want to help people navigate complex financial waters? Maybe you were inspired by your family’s own financial struggles? Whatever it is, your brand story should be authentic and relatable, helping potential clients feel connected to you on a personal level.


Developing a Brand Development Strategy

A brand development strategy for a wealth manager or financial advisor isn’t just about logos and business cards; it’s about creating a comprehensive plan that covers all aspects of your brand. This includes everything from your online presence (website and social media) to how you communicate with clients (newsletters, emails, workshops). Your strategy should be focused on consistency because when it comes to brand recognition, consistency is king.


Ways to Build Your Brand

Now, let’s get into some specific ways to build your brand. Implementing a brand building plan involves several key actions:

  • Visual Identity: This includes your logo, color scheme, and typography. These should align with the tone and professionalism of your services.
  • Digital Presence: Your website should be your digital handshake. It needs to be professional, easy to navigate, and informative. It’s often the first place potential clients will go to check you out.
  • Content Marketing: Share your knowledge through blogs, social media content, or ebooks. This not only boosts your SEO but also positions you as an expert in your field.


Make Your Brand Stand Out

So, in a sea of financial advisors, how do you make your brand stand out? Think about what you can offer that no one else does. Maybe it’s your approach to client education, your community involvement, or the innovative tools you use. Highlight these unique selling points in all your marketing materials and conversations.


Tips for Creating a Brand

Some quick tips for creating a brand that resonates:

  1. Be Clear and Concise: When talking about your services, clear communication beats industry jargon every time.
  2. Understand Your Audience: Know what your clients worry about, what they treasure, and what keeps them up at night. Tailor your messaging to meet their needs.
  3. Be Consistent: Whether it’s your tone, your visuals, or your messaging, consistency helps build trust and recognition.


Building a Long-Term Brand Strategy

Long-term brand strategy for a financial planner involves more than just keeping up with industry trends. In fact, it’s a lot like how you probably view applying your services to your client’s lives. It’s about setting long-term goals for your brand and adjusting your strategies to reach them. This could mean expanding your services, targeting a new demographic, or even aiming to become a thought leader in your space.

Building a strong brand as a financial professional means more than just having a slick website or a memorable logo. It’s about creating a cohesive brand experience that communicates your unique value and connects with your clients on an emotional level. Remember, in the world of financial advising, trust is the currency. A strong brand helps build that trust. Here’s to building a brand as strong as your financial advice! Remember, in branding, as in finance, the best returns come from investing wisely.

Get Your Business Online

Get Your Business Online

Having an online presence is not just an option for businesses—it’s essential. Whether you’re a small startup or an established company, taking your business online can significantly expand your reach and improve your visibility. In fact, this was what ended up getting Blockbuster. They had the opportunity to acquire Netflix but didn’t see the need to go online. This article explores practical strategies on how to get your business online, ensure it is found, and effectively engage with a broader audience, so you don’t end up like Blockbuster.

Understanding the Importance of Going Digital

Before diving into the how-to you need to understand why your business needs to be online. The internet offers an expansive marketplace with millions of potential customers daily. And what are the chances of all your ideal clients living close to you? Getting your company out there on the web means you’re no longer limited by geographical boundaries; your business can operate 24/7, enhancing customer service and boosting sales opportunities.

Step 1: Setting Up a Professional Website

The first step to get your business online is creating a website. This acts as your digital storefront and is where potential customers can learn about your services and you. Here are key elements to consider:

  • Domain Name: Choose a domain name that matches your business name or closely represents what you offer. This enhances recall and credibility.
  • Website Design: Ensure your website is visually appealing, easy to navigate, and mobile-friendly. This improves user experience and aids in retention.
  • Content: Populate your site with high-quality, relevant content that addresses your customers’ needs. Include clear descriptions of your products, services, and company values.

Step 2: Search Engine Optimization (SEO)

To get found online, you need to optimize your website for search engines. SEO involves various techniques that help your site rank higher in search engine results, increasing visibility. Here’s what you can do:

  • Keywords: Incorporate relevant keywords throughout your website content. For example, phrases like “how to get your business on the internet” should appear naturally in texts like blog posts, product descriptions, and your homepage. Try to add whatever you are trying to get attention for. 
  • Alt/Meta Tags: Use descriptive titles and alt and/or meta descriptions for each page to improve how search engines index your site.
  • Quality Content: Regularly update your website with original, valuable content. This not only engages readers but also improves your site’s SEO.

Step 3: Leveraging Social Media

Social media platforms are invaluable tools to get your company out there. Platforms like Facebook, Instagram, Twitter, and LinkedIn can help you connect with customers, promote products, and build brand loyalty. Here’s how you can use social media effectively:

  • Clear Niche: Knowing and defining yourself around a niche makes all the difference in social media. It makes it easier for your people to find you and to build your community. 
  • Consistent Branding: Ensure your social media profiles reflect your brand’s voice and aesthetics consistently.
  • Engagement: Actively engage with your followers through comments, polls, and direct messages. This builds a community around your brand.
  • Content Strategy: Develop a content strategy that includes a mix of promotional posts, informative content, and interactive elements.

Step 4: Online Advertising

Online advertising can boost your visibility quickly. Platforms like Google Ads and Meta Ads allow you to target specific demographics, improving the chances of reaching your ideal customer. Here’s a brief guide:

  • Targeted Campaigns: Set up campaigns that target specific locations, interests, and behaviors.
  • Budget Management: Start with a modest budget, analyze the performance, and adjust your spending based on results.
  • A/B Testing: Regularly test different ads to see what works best with your audience.

Step 5: E-commerce Integration

If you sell products, integrating e-commerce capabilities into your website is a game-changer. Platforms like Shopify, WooCommerce, and Adobe Commerce offer robust e-commerce solutions that can be tailored to your needs. Ensure your online store is secure, easy to use, and provides excellent customer service to stand out from the competition.

Step 6: Analytics and Feedback

Once your business is online, use analytics tools like Google Analytics to track your website’s performance. This data is crucial for understanding customer behavior and refining your strategies. Additionally, actively seek customer feedback to improve their experience continually.

Taking your business online is a process that involves more than just launching a website. It requires consistent effort in areas like SEO, social media engagement, and online advertising. By following these steps, you can ensure that your business not only goes online but thrives there, reaching your people and making a significant impact in the marketplace. If this feels like a lot and you are overwhelmed by the thought of getting your business online, then The Brand + Website Blueprint course could be a wonderful solution. It is a comprehensive DIY Toolkit to gain clarity, that empowers you to get organized, create, and launch your brand + website so you can thrive in business. You can sign up on the waitlist today, if you like! 😀

Crafting a Compelling Branding Style Guide

One of the key pillars that help maintain the identity of a brand is its branding style guide. This document, (often overlooked or forgotten), serves as the bible for your brand’s visual and verbal identity, ensuring consistency and cohesiveness across all platforms. Whether you’re a fledgling startup or a seasoned enterprise, understanding and implementing a branding style guide can significantly influence how your audience perceives you. Let’s dive into what a branding style guide encompasses, share some insider tips on creating one, and highlight inspiring examples to get your creative juices flowing.

What is a Branding Style Guide?

A branding style guide, also known as brand style guidelines, brand identity guidelines, or simply a brand guide, is essentially the rulebook for how a brand presents itself to the world. It’s a comprehensive document that details the do’s and don’ts of your brand’s appearance and voice. But what is a branding guide, in its essence? It’s a roadmap that ensures all your marketing materials, from your website to your business cards, speak in a unified voice, thereby amplifying your brand’s identity.

The creation of simple brand guidelines may seem like a daunting task, but it’s an investment that pays off in brand recognition and customer trust. Imagine encountering a brand whose logo varies slightly across different platforms or whose messaging tone swings from professional to casual unpredictably. Such inconsistencies can dilute the brand’s identity, making it less recognizable and desirable to potential customers.


Tips for Making a Style Guide

Creating brand guidelines doesn’t have to be complicated. With a clear direction and the right tools, you can articulate the visual and verbal elements that define your brand. Here’s how to create a brand style guide that stands the test of time:

Define Your Brand’s Core Elements: What should be included in brand guidelines? At the very least, your brand identity guidelines should detail your brand’s logo usage (including size, spacing, and where it can be placed), color palette, typography, imagery style, and voice. This clarity helps maintain consistency across all mediums and touchpoints.

Consider Your Brand’s Voice and Tone: How to make brand guidelines extend beyond just the visual aspects? By defining your brand’s voice and tone. Whether it’s professional, friendly, authoritative, or playful, your written content should reflect this consistently across all platforms.

Use Clear, Actionable Language: When creating brand guidelines, it’s crucial to use language that’s easy to understand and apply. This ensures that anyone using the guide, from designers to marketers, can easily follow your brand’s style rules.

Update Your Guide as Your Brand Evolves: Your brand guide is a living document. As your brand grows and evolves, so too should your brand and style guide. Regular updates will ensure your brand remains consistent and relevant.


Brand Guide Examples

Looking for inspiration? Here is K.Haggård Design’s brand guide as an example:

In crafting your brand’s style guide, remember that consistency is key. A well-thought-out brand style guide can elevate your brand, making it easily recognizable and memorable to your audience. It also makes it that much easier to pass on tasks or design projects to others because they can go in and know how to set up files, speak in the brand voice, or create documents and designs. Whether you’re starting from scratch or refining an existing guide, the effort you put into defining your brand’s identity will lay a solid foundation for all your marketing efforts.

Find your style and own it.

What is an E-Newsletter?

What is an e-newsletter

Today,  information travels faster than light. Content is being posted online and sent out via email by the thousands every second. Making sure your people get your information and read it is more difficult than ever. In fact, why send out several emails with tiny bits of info when you can curate an all-encompassing newsletter that will cover everything you believe your audience should know.  e-newsletters have become an indispensable tool for businesses, organizations, and individuals looking to share updates, insights, and promotions. But what exactly is an e-newsletter, and why has it become so prevalent? We will cover e-newsletter benefits, the process of creating them, and showcasing some exemplary examples to inspire your next digital dispatch.

Benefits of Having a Newsletter

An e-newsletter, at its core, is a digital newsletter sent via email. It stands as a powerful bridge between a sender and their audience, offering a personalized touch to the vast expanse of the internet. Why email marketing is important lies in its ability to keep your audience engaged, informed, and connected to your brand or cause. Let’s jump into some of the key benefits of email marketing and, by extension, maintaining a website newsletter.


Advantages of Email Marketing

  • Direct Engagement: Email drips and monthly newsletters land directly in your audience’s inbox, making it a personal form of communication.
  • Personalized Communication: Using email isn’t reliant on algorithms changing or platforms disappearing, you own your list and any communication you complete is a direct step on the path of connection with your audience.
  • Measurable Impact: With the right tools, and in fact most email tools allow you to track who opened your online newsletter, which links were clicked, and measure your engagement over time.
  • Flexibility and Reach: Whether it’s a company-wide update or a promotional message, newsletters can be tailored to suit diverse audiences across the globe.
  • Build Relationships: Regular updates help build a sustained relationship with your audience, making them feel valued and informed.

These benefits should help underscore why starting a newsletter for your website or organization is a smart move in today’s digital-first world.


Creating a Newsletter

Starting a newsletter might seem daunting at first, but with a plethora of online newsletter templates and company newsletter templates available, the process is simpler than ever. Here are some steps and best practices to guide you through creating an effective newsletter.


Newsletter Layouts and Design

Good newsletter design is pivotal. It ensures your message is not just read, but also enjoyed and acted upon. Start with choosing a template that reflects your brand’s personality and is cohesive with your other points. Online newsletter templates vary widely, offering a range of layouts and styles to match your content needs.

  • Consistency is Key: Use brand colors, fonts, and logos across your newsletters to stay consistent and reiterate your brand. 
  • Simplicity Sells: A cluttered newsletter can overwhelm readers. Opt for a clean, simple layout that highlights your main message.
  • Visual Appeal: Incorporate images and visuals to break text monotony, but ensure they complement the content and are not just filler.


Newsletter Best Practices

  • Content Quality: Ensure your content is engaging, informative, and relevant. Tailor it to your audience’s interests and needs. Utilize links to connect the viewer to your website or to connect them with more information. 
  • Frequency and Timing: Decide on a regular schedule, be it a monthly newsletter or quarterly updates. Consistency builds anticipation and trust. A weekly endeavor can be time consuming at first but perhaps a bi-weekly is manageable. 
  • Clear Calls to Action: Guide your readers on what to do next – be it visiting your website, signing up for an event, learning something new or taking advantage of a promo. You want to give them a reason for reading it. 

By sticking to these newsletter best practices, you’re not just sending out information; you’re inviting engagement and building a community around your brand.


Newsletter Examples

To jump start your moves into starting a newsletter, let’s look at some shining examples and understand what makes a good newsletter.


Company Newsletter Sample

For example a newsletter from a brand + website design agency 😉. It features a sleek, simple and clean design, with a balance of images and text, highlighting the latest article published, while showcasing a revolving content wheel: love, challenges, reads, client work and industry news. It is then finished off with an inspiring quote at the bottom. What makes it a good newsletter is its clear, engaging content and strategic use of visuals, making branding and website design approachable and exciting, while giving the user applicable business tips and inspiration. You will want your newsletter to present on mobile, and be sure to have a specific sign-up page to get users on your email list.  

Best Newsletter Formats

  • The Storyteller: This format weaves narratives around products, services, or community efforts, making each newsletter an awaited episode.
  • The Curator: It compiles articles, tips, and resources related to a specific theme, offering value and insight in each edition.
  • The Insider: Gives a behind-the-scenes look at company happenings, employee highlights, or product development stories, fostering a sense of belonging among readers.


Great Newsletter Templates

Good newsletter templates serve as a canvas for your content. They offer:

  • A visually appealing, easy-to-navigate layout.
  • Sections clearly defined for different types of content.
  • Compatibility across different email clients and devices.

Whether you’re showcasing a company newsletter sample or exploring the best newsletter formats, the key lies in understanding your audience and what value you can offer them. It’s not just about what does a newsletter look like; it’s about the stories you tell and the connections you foster.


An e-newsletter is more than just an email; it’s a channel for engagement, storytelling, and community building. By harnessing the benefits of email marketing, understanding the principles of good newsletter design, and learning from successful newsletter examples, you can create a powerful tool that resonates with your audience and strengthens your message across the digital landscape. Whether you’re sending a newsletter for the first time or looking to develop it further, remember that the most successful newsletters are those that are true to your brand and meaningful to your audience.

Talk Money to Me: How to Price Your Offerings

How to price your offerings

If you are stepping into the world of business or starting your own, one of the first thoughts you will have is how to price your offerings. How much should you charge? This question can feel like a daunting riddle. As someone who’s navigated these waters and helped countless others do the same, I’m here to guide you through this essential process with ease and confidence.

Understanding Your Financial Needs

Consider Your Financial/Life Goals: Start with this as a foundation. What are your financial goals? What about life goals? Perhaps you’re looking to create a big wave, or maybe you want to ensure a comfortable life for yourself. Your pricing should reflect these goals. Calculate how much revenue you need to meet these objectives, and use this as a basis for setting your prices.

Start with Your Costs: Another great move is to understand your costs. This isn’t just about how much you pay for goods or services, but also includes your operating expenses – rent, utilities, your payment, and even the depreciation of your equipment. Knowing your costs is crucial; it ensures that your pricing covers your expenses and leaves room for profit.

Determine Your Profit Margin: Decide on the profit margin you aim for. This varies by industry, but a healthy profit margin is essential for growth and sustainability. Consider how much you need to reinvest in your business, save for emergencies, and, of course, pay yourself.


Analyzing Competitor Pricing

Conduct Market Research: Understand the pricing landscape. What are your competitors charging? This information is invaluable. It gives you a benchmark and helps you position your offerings. Are you providing a premium service that warrants higher prices, or are you aiming to be a cost-effective option?

Understand Value Perception: Pricing isn’t just about covering costs and making a profit; it’s also about perception. If your prices are significantly lower than your competitors, customers might perceive your offerings as lower quality. Conversely, pricing too high without a clear value proposition can deter potential customers.

Find Your Unique Selling Proposition (USP): Your USP is what makes your business stand out. It could be exceptional customer service, innovative features, or something else entirely. Your USP can justify a higher price point if it resonates with your target market.


Leveraging Your Current Data

Review Past Performance: If you’ve been in business for a while, your past sales data is a goldmine of information. Which services are most popular? Which pricing strategies worked best? Analyzing this data can help you make informed decisions moving forward.

Test Different Price Points: Don’t be afraid to experiment with pricing. A/B testing can be a powerful tool to see how your market responds to different price points. Just ensure that your tests are controlled and that you’re monitoring the right metrics.

Gather Customer Feedback: Your customers can provide invaluable insights into your pricing. Are they finding great value in your offerings at the current price? Would they still purchase if the price were higher? Engaging with your customers can provide direct feedback on your pricing strategy. Actually, back in the day, I even had clients reach out to me to let me knowI should probably charge more! 😳😁That’s when you listen!


Implementing Your Pricing Strategy

Communicate Value, Not Just Price: When presenting your prices, focus on the value you provide. Highlight the benefits of your offerings and why they’re worth the investment. This can help justify your prices and make them more palatable to your customers.

Be Flexible and Adaptive: The market is always changing, and so should your pricing strategy. Be prepared to adjust your prices based on market trends, customer feedback, and your financial performance.

Transparency is Key: Be clear and upfront about your pricing. Hidden fees or unexpected costs can damage trust with your customers. A transparent pricing strategy fosters trust and long-term loyalty.


Pricing your offerings can seem complex, but it’s basically about understanding your costs, knowing your market, and communicating the value you provide. By taking a structured approach to pricing, you can create a strategy that supports your financial goals, aligns with market expectations, and resonates with your customers. Remember, you’re not just selling a service; you’re offering a solution to a need or a desire. Your price reflects the value of that solution. So take the time to get it right, and don’t hesitate to revise your strategy as you learn more about your market and your business’s place within it. Here’s to your entrepreneurial journey and the exciting times ahead!

A Guide to Crafting Your Online Presence By Yourself

Your website is the first place your clients will go to find out about you, you know you need it but may not understand what you need to get it out there...

We’ve all said the phrase, “Oh, I’ll just google someone!” when we are looking for a service provider. Without an online presence that limits your ability to be found by people looking for you exponentially. Having a website for your business unlocks doors to endless opportunities, whether you’re a budding entrepreneur, a creative soul showcasing your portfolio, or a small business owner aiming to expand your reach. But what if you’re on a tight budget or simply crave the satisfaction of crafting something uniquely yours? That’s where DIY website design comes into play, a realm where your creativity meets the vast expanse of the internet and gets your online needs met.

The Rise of DIY Web Design

Gone are the days when building a website required a Ph.D. in computer science or deep pockets to hire a professional designer. The DIY website design movement has democratized the web, making it accessible for everyone to design their own site. This do-it-yourself approach gives you the control you want, while meeting your wishes to save costs. 


Web Design Basics: Your DIY Starter Kit

Before diving into the intricacies of DIY web design, let’s ground ourselves in some basics. Understanding these foundational elements will ensure that your website is not just aesthetically pleasing but also functional and user-friendly.

Purpose and Planning: Start by defining the purpose of your website. Is it to sell products, showcase your portfolio, or schedule a consultation? This clarity will guide your design choices, from the layout to the features you’ll include.(This may seem a little obvious but so many miss this and it hurts your site down the road)

Choose Your Platform Wisely: Select a web design platform that suits your skill level and needs. Platforms like, Wix, and Squarespace offer user-friendly interfaces, customizable templates, and drag-and-drop features, making DIY webpage design a breeze.

Layout and Navigation: Keep your layout simple and intuitive. A clean design with a straightforward navigation menu allows visitors to find what they’re looking for without getting lost in a maze of pages.

Mobile Responsiveness: With most people accessing the web through smartphones, ensuring your DIY website design is mobile-friendly is non-negotiable. Most website builders automatically adjust your design for mobile, but it’s always good to double-check.

Color Scheme and Typography: Colors and fonts set the tone of your website. Choose a color scheme that reflects your brand personality and easy-to-read fonts to enhance readability. You want these to match your branding you’ve likely completed thanks to our guide. 

Images and Multimedia: High-quality images (sized properly to not slow down the site) and multimedia can elevate your website’s look and feel. Use original photos or source them from reputable stock photo websites to add authenticity to your design. Original photos help the Search Engine Optimization (SEO) of your site, thus helping your people find you. 


Crafting Your Online Masterpiece: A Step-by-Step Guide

Now that you’re equipped with the basics, let’s walk through the process of creating your own website, step by step.

Step 1: Inspiration and Conceptualization: Gather inspiration from websites you admire. Write your ideas down on paper to maintain cohesiveness, this initial brainstorming phase is crucial for sparking creativity.

Step 2: Selecting a Template: Choose a template that aligns with your vision from the website builder of your choice. Look for a layout that matches your planned structure, remembering that customization is not key to DIY website design because the most important thing is to get up and running and not stuck in design.

Step 3: Customizing Your Template: This is where the fun begins! Customize your chosen template by adjusting colors, fonts, and images. Most platforms offer drag-and-drop functionality, making it easy to design your own website without touching a line of code.

Step 4: Adding Content: With your visual elements in place, it’s time to add content. Write a compelling copy that communicates your message clearly and effectively. Include keywords to improve your site’s search engine optimization (SEO), making it easier for your audience to find you.

Step 5: Testing and Feedback: Before launching, test your website on different devices and browsers to ensure everything works as intended. Gather feedback from friends or potential users and be open to making adjustments. 

Step 6: Launch and Promote: Congratulations, you’re now ready to launch your website! But the work doesn’t stop here. Promote your site through social media, email marketing, and by leveraging SEO strategies to attract visitors.


Embracing the DIY Spirit

Designing your own site is a rewarding journey that blends creativity with technology. It’s about bringing your vision to life and learning new skills along the way. Whether you’re pursuing do-it-yourself web design for small business or personal expression, the key is to start simple, stay patient, and enjoy the process. Remember done is better than perfect. Each website is a work in progress, a digital canvas that evolves with your ideas and experiences. 

Remember that there are hundreds of resources out there to guide you through the nuances of web design. Even some from your very own author here! We have developed a course created exactly for the situation you find yourself currently in. In this course, I will provide you with a thorough guide on how to develop your brand from colors, typography, to logo design all the way to building your website, and all you need (plus a bit more) to start your business the right way. On top of that, I’ll be with you the whole way, so you never have to be alone in the DIY web design universe, as we are accessible in multiple ways to answer any questions and help you through the process.

 So go ahead, sign up for The Brand + Website Blueprint course, so we can brand your business, design your own website and get you well on your way to doing business on your own terms and making money!

Ensuring Inclusivity: The Key to Website Accessibility

Ensuring Inclusivity: The Key to Website Accessibility

Websites serve as the gateway to information, services, and products for millions of people worldwide. However, this gateway isn’t always open to everyone. Website accessibility, or the lack thereof, can significantly impact a person’s ability to obtain information, shop online, and use services. We never want to count someone out for a disability that we have the power to help. Basically look at it like having a brick and mortar shop that has stairs and doesn’t offer a ramp or elevator to patrons. This article gets into the essence of website accessibility, testing for accessibility, and the steps to ensure your website is not only accessible but also ADA compliant. It is important to understand the nuances and importance of creating a digital space that is welcoming to all.

What is Website Accessibility?

Website accessibility refers to the inclusive practice of ensuring there are no barriers that prevent interaction with, or access to, websites by people with disabilities. When a website is correctly designed, developed, and edited, all users have equal access to information and functionality. This includes individuals who experience disabilities pertaining to vision, hearing, mobility, or cognition. An accessible website, often described as an ADA compliant website or a 508 compliant website, adheres to certain standards that make its content available to as broad an audience as possible. ADA friendly websites ensure that everyone, regardless of their physical or cognitive abilities, can navigate, understand, and interact with the web.

A way to ensure accessibility within the world wide web is through making sure that people with any of the disabilities mentioned above can either read, hear or easily use your website that would not hinder their ability to understand and engage with the website content. Very much like a brick and mortar shop (as I mentioned above) making sure that there is a ramp or elevator available for their patrons, so as to not prevent entrance to anyone. 


How to Test Your Site for Accessibility

Testing your site for ADA compliance and overall accessibility is crucial for ensuring your digital presence is inclusive. An ADA compliant website test can be performed using a variety of tools and methodologies, which assess your website against established accessibility guidelines.

Automated Testing Tools: Automated tools can scan your website for common accessibility issues. These tools are excellent for covering a lot of ground quickly, identifying problems like missing alt text for images, insufficient color contrast, and improper use of HTML tags. However, they can’t catch everything, particularly issues related to the nuanced user experience for people with disabilities.

Manual Testing and User Feedback: To thoroughly test your website for accessibility, incorporate manual testing and seek feedback from users with disabilities, or attempt to put yourself in their shoes. Manual testing includes navigating your site using screen readers, keyboard-only controls, and other assistive technologies. Engaging real users in the evaluation process provides invaluable insights into their experiences and the challenges they face.

Professional Evaluation: For a comprehensive assessment, consider hiring experts in web accessibility. These professionals can conduct an in-depth analysis, often combining automated testing with detailed manual reviews and user testing sessions. They can provide specific recommendations to enhance the accessibility of your site.


How Do You Make a Website ADA Compliant?

Making your website ADA compliant involves sticking to a set of guidelines known as the Web Content Accessibility Guidelines (WCAG). These guidelines offer a framework for making web content more accessible to people with disabilities. Here are steps to ensure ADA compliant web design and improve the inclusivity of your digital space:

Follow the WCAG Guidelines: The WCAG guidelines are organized under four principles: perceivable, operable, understandable, and robust. Ensuring your website meets these guidelines is the first step toward making it accessible. This includes providing text alternatives for non-text content, making it navigable through keyboard only, ensuring it is understandable, and enhancing compatibility with current and future user tools.

Design with Accessibility in Mind: ADA compliant web design starts from the ground up. When planning your website, consider how users with various disabilities will access and interact with your content. Use different coding or planning to structure your content logically, employ special applications and landmarks to enhance navigation, and ensure interactive elements are designed with accessibility in mind.

Continuously Monitor and Update Your Website: Web accessibility is not a one-time task but an ongoing process. As your website evolves, regularly test new pages, content, and features for accessibility. Making sure your website is accessible involves continuous effort to identify and fix issues as they arise.

Making your website accessible and ADA compliant is not just a legal requirement; it’s a moral imperative in today’s increasingly digital world. By embracing accessibility, you’re not only opening your digital doors to everyone but also enhancing the user experience for all visitors. I advocate for making inclusivity a core part of your digital strategy. Be kind always, and to all. Ensuring your website is accessible reflects your brand’s commitment to equality and serves as a benchmark for excellence in digital design.

Branding Tips for Small Businesses

Branding Tips for Small Businesses

As a small business owner, you are well aware that your to-do list is not small. Branding may or may not sit fairly high on that list, and that is a good thing because it should be prioritized. Today, we’re diving into branding, specifically tailored for the heart and soul of our economy: small businesses. Whether you’re a solo warrior carving out your niche or a small team with big dreams, this guide is your go-to resource for all things branding. Let’s unlock the secrets to making your brand shine and stand out in a crowded marketplace.

Embracing DIY Branding for Small Business

In the early stages of your business, resources are often limited, and your energy is spread thin across numerous tasks. This is where the magic of DIY branding comes into play. DIY branding isn’t just a cost-effective strategy; it’s a profound journey of understanding your business’s core values and how you want to communicate them to the world. You should not feel ashamed of having limited resources, in fact most entrepreneurs started in the exact same boat. Luckily, if done correctly, your branding can be a DIY venture, and you can save some money until you are prepared to hire an agency. KHD offers a wonderful step-by-step course that helps folks DIY their branding and website build, or there are multiple AI tools to get yourself a logo, as well as templated website hosts to get online quickly. 

As a side note: I would encourage you all to check out the KHD course and join the waitlist because you will ultimately end up with more than an AI tool can give you; knowledge/skills, clarity, organization, website launched, as well as branding. Not to mention all my support! 😉

Before we dive into the nitty-gritty, let’s get clear on the basics. Branding goes beyond just a logo or a catchy tagline. It encompasses everything from your visual identity to the tone of voice, customer experience, and the values you stand for. It’s the emotional and psychological relationship you build with your customers. Understanding these fundamentals is the first step in branding your small business effectively. 


Crafting Your Brand Identity

Your brand identity is the visual and verbal expression of your brand. Start with defining your brand’s personality, values, and what sets you apart from the competition. This foundation will guide your choices in logo design, color schemes, typography, and more. You should know at this point: 

  1. Who you want to serve
  2. Who you are and your values
  3. Why you want to serve them 
  4. How you can help them 
  5. What you can offer

Getting these questions answered thoroughly will make every step ahead of you that much easier. Remember, consistency is key. Every element should reflect the essence of your brand and resonate with your target audience.


Positioning and Branding a Small Business

Positioning is all about carving out a unique spot for your brand in the minds of your customers. It involves understanding your target market deeply and identifying how your offerings meet their needs in a way that no one else can. Positioning and branding go hand in hand, as clear positioning helps inform your branding strategy, making your marketing efforts more focused and impactful. Trust me when I say that, being detailed and specific here will help a lot. Chances are you are not niched down too far yet. 


Branding Strategies for Small Business

Developing a branding strategy involves planning how you’ll build and grow your brand over time. It includes setting clear objectives, understanding your audience, creating a strong brand identity, and consistently applying it across all touchpoints. Effective branding strategies for small businesses also involve monitoring and adapting your approach based on feedback and changes in the market.

You can do anything from creative packaging and memorable business cards to engaging social media content and storytelling, or all.😉Don’t be afraid to get creative and think outside the box. Try leveraging the power of social media to share your brand’s story, showcase behind-the-scenes content, and connect with your audience on a personal level.


The Power of Storytelling

People connect with stories. Crafting a compelling brand story can create emotional connections with your audience, making your brand more memorable. Share the inspiration behind your business, the challenges you’ve overcome, and the milestones you’ve achieved. Let your passion shine through your storytelling, and watch as it resonates with your audience.


Branding for Solopreneurs

For the solopreneurs out there, personal branding becomes even more crucial. As a one-person show, you are the brand. Embrace your unique story, skills, and values to create a personal brand that attracts your ideal clients. Networking, both online and offline, can play a significant role in building your personal brand and establishing trust with your audience.


Leveraging Customer Feedback

Your customers are a goldmine of insights. Encourage feedback and listen attentively to what they have to say about your brand. Use this feedback to refine your branding efforts and enhance the customer experience. Positive customer experiences not only foster loyalty but can also turn your customers into brand ambassadors.

Branding is an ongoing journey, not a one-time effort. It requires patience, persistence, and a willingness to learn and adapt. Remember, the most powerful brands are those that stay true to their values and consistently deliver value to their customers. As a small business, you have the agility to experiment and the personal touch to create deep connections with your audience. Use these strengths to your advantage. Embrace the principles of DIY branding, stay authentic, and keep your customers at the heart of your brand story.

I hope these branding tips for your small business inspire you to take your brand to new heights. Remember, every big brand started small. Your branding journey is unique, filled with potential and possibilities. So go ahead, chase that vision.